For independent local businesses

Your customers spoke.
Let’s answer them.

I turn an unanswered review backlog into thoughtful, business-specific response drafts—ready for you to review and post.

No login access. No auto-posting. You approve every response.

Illustrative example
★★☆☆☆
“The work was good, but nobody called to explain the delay.”
↳
Draft response

Thank you for being candid. We’re glad the work met expectations, and you’re right that the delay should have been communicated clearly. We’re reviewing how we provide updates so customers aren’t left wondering.

15custom reply drafts
48htarget turnaround
$149one-time founding price
0platform passwords needed

The catch-up sprint

Clear the backlog without sounding automated.

Each draft is written around the actual review, your services, and the tone you want customers to hear.

01

15 tailored replies

Positive, mixed, and negative reviews handled individually—not pasted from a generic template.

02

Three reusable frameworks

Careful response structures for common complaints, with reminders to verify facts and protect private details.

03

Profile copy refresh

A concise business-description draft and four post ideas using only information you approve.

04

Review-request message

A neutral message for genuine customers. No incentives, fake reviews, or selective “happy customer” gating.

Start with proof

One response first.
Free.

Send a public review link and a sentence about your preferred tone. I’ll return one draft so you can judge the work before considering the full sprint.

  1. 1
    Share the review

    A public link or pasted review text is enough.

  2. 2
    Add context

    Tell me what happened and anything that must not be stated publicly.

  3. 3
    Review the draft

    Edit, approve, and post it yourself. You stay in control.

Straightforward boundaries

What this is—and isn’t.

Included

  • Editable response drafts
  • Business-specific tone
  • Human review before delivery
  • One revision round

Not included

  • Guaranteed rankings or revenue
  • Fake or incentivized reviews
  • Review removal promises
  • Posting without your approval

Founding-client offer

See your first draft before deciding.

Email your public review link and preferred tone. Steven will prepare one no-cost sample response for you to review.

Email Steven